Privacy policy

Updated on September 23, 2025 and Effective as of October 7, 2025 

This Policy describes our data and privacy practices for data collected by Omnitrades by GeoGlobal Partners, a subsidiary of OASE (“TotalPond”), through our website, www.omnitrades.shop, and any other website, mobile, connected device, or other app, product, feature, or service we offer that posts or provides this policy (collectively, the “Site”), and by Omnitrades offline, which we may combine with online data.  

By accessing, using, submitting data to, or otherwise interacting with the Site or providing information to us, you agree to the practices described in this Privacy Policy. Please also review our Terms of Service, which also applies to your use of the Site. If you do not agree to the terms of this Privacy Policy and the Terms of Service, please do not use the Site or provide personal data to us.  

There may be times when you are interacting with us when we provide additional information or ask your consent for certain data processing. These additional disclosures supplement this policy and will apply to that feature or functionality.

 

1.     Personal, Sensitive, and Non-Personal Data We Collect

We collect data about users of the Site directly, automatically when you visit the Site, and sometimes from third parties. Some of this data may be considered “personal information” or “personal data”, and some of which may be considered “sensitive”, under various applicable laws. We will also treat other information, including IP addresses and cookie identifiers, as “personal data” where required by applicable law and we will treat certain personal data as “sensitive data” as required by applicable law. 

Note that we may de-identify or pseudonymize personal data so that it is non-personal, such as aggregating (such as combining it with data about other individuals) and/or or converting it to a code, sometimes using a function commonly known as “hash”, or otherwise removing characteristics that make the data personally identifiable to you. We will treat de-identified or pseudonymized data as non-personal to the fullest extent allowed by applicable law. If we combine non-personal data with personal data, then we will treat the combined information as personal data under this Privacy Policy. 

Data You Provide Directly

We may ask you to provide data directly, such as contact data (your name, physical address, email address, and phone number), demographic data, and other data about you (for example, information about your preferences and interests).

Payment Data. When you make a purchase, we collect payment data, such as credit card, billing, and other financial information, and information about your transaction history. You also have the option to store payment information for future purchase. We may use third party payment processors. 

User Content and Submission Features. The Site may permit you to submit or post photos, audio, video, text, files, social media posts, or other content (“User Content”) through interactive or other features, such as reviews, product Q&As, blog comments, gallery posts, or promotional activities (“Submission Features”). Your submission of User Content is subject to the Terms of Service for the Site which give us the right to use your User Content, online or offline, in connection with our promotional activities. Personal information, such as your name, user name (from the Site or your social media account), or where you reside, may be publicly displayed with your User Content. Others may access it, use it, and share it. We are not responsible for how others use User Content you submit or post. In addition, in connection with certain activities, your personal information may be disclosed publicly, for example, being identified as a winner of a sweepstakes or being awarded a prize.  

You acknowledge that if you choose to post any information about your viewing history on a third-party platform, or by liking or sharing any content, the Video Privacy Protection Act of 1998 (18 U.S.C. § 2710) (or any similar state law) does not apply. However, to the extent it does apply in any manner, you are providing your informed, written consent to the disclosure of that information pursuant to the Video Privacy Protection Act. 

Data We Collect Automatically when You Access or Use the Site  

Cookies, Tags, and Other Technologies. Omnitrades and our third-party business partners (including any third-party service providers or third-party content, advertising, and analytics providers) may use a variety of technologies, including cookies and pixel tags, that automatically or passively collect information whenever you access, use, or otherwise interact with the Site (“Device ID/Interaction Information”).  

Device ID/Interaction Information may include, but is not limited to:

  • Your IP address, mobile device identifier and other unique identifier
  • Device information, including device model, operating system version, device date and time, mobile network information
  • How you use and interact with the Site, including your search terms, pages you visit, content you view and add to your cart, time of your last interaction, time spent on the Site, and your preferences through a unique visitor ID

Device ID/Interaction Information may be collected through the use of the following technologies: 

Cookies and Local Storage. Cookies and local storage are text files placed within a browser on a device when it is used to visit the Site. Certain web browsers and browser add-ons may provide additional local data storage mechanisms. We may use cookies and similar technologies to help keep your use of the Site more secure, to study traffic patterns on the Site, to study the effectiveness of our customer communications, to maintain the integrity of the Site, to measure crash analytics and other maintenance related data, to manage and measure the performance of advertisements displayed on or delivered by or through the Site, and to personalize your experience through the Site, such as to recognize you when you return to the Site. Most browsers provide you with the ability to disable, decline, or clear cookies and local storage; please check your browser’s settings for further information. However, if you disable cookies, you may find this affects your ability to use certain parts of the Site. For more information about cookies, please visit https://www.aboutcookies.org.

Pixel Tags. Small graphic images or other web programming code (also known as web beacons or pixel tags or 1x1 GIFs or clear GIFs) may be included in our web pages and email messages. These and similar technologies may be used for a number of purposes by us and our third-party providers, including to count visitors to the Site, to monitor how users navigate Site, to count how many of our email messages were opened, or to count how many particular products were viewed, or for marketing and targeted advertising purposes. The data we collect through this technology may include the first date and time you open our email, and whether you click any links included in our email.

Embedded Scripts. An embedded script is programming code that is designed to collect data about your interactions with the Site, such as the links you click on. The code is temporarily used by our server or a third-party service provider or business partner while you browse or interact with the Site and is deactivated or deleted when you disconnect from the Site.

Data Collected Through Mobile Devices and SDKs. If you use our products through a mobile application, such as the OASE app used to operate certain products (e.g., vivarium devices), we may collect information through embedded scripts and tools provided in Software Development Kits (“SDKs”).

This information may include:

  • Hardware model and device type
  • Operating system and version
  • Unique identifiers assigned to your mobile device (e.g., ID for Advertising (IDFA) on Apple devices or Advertising ID on Android devices)
  • Mobile network data (e.g., carrier information)
  • App and website usage behavior

SDKs are software packages that contain a set of tools that can be used to help build applications and implement new features in existing apps including those that collect data from your device.

The collection and use of this data are governed by this Privacy Policy and the applicable privacy policies of the parent app's operator (OASE). For more information about the data practices associated with the OASE app, please refer to its privacy policy.

Session Replay Technology. We may use session replay technology to record your interactions with the Site, including pages you visit, the duration of your visits, links you click, and any data you provide. This information is collected solely for internal business purposes, such as:

  • Website Analytics: To analyze user behavior and understand how visitors interact with the Site.
  • User Experience (UX) and User Interface (UI) Improvements: To identify opportunities to enhance navigation, functionality, and usability of the Site.
  • Functionality Issue Resolution: To diagnose and address technical issues affecting Site performance.

Approximate Location Data
Our Site may infer approximate location information for certain functionalities, such as redirecting users to the appropriate regional version of the Site (e.g., redirecting U.S. and Canadian users to the U.S. Site). This approximate location information may be inferred from:

  • IP Addresses: Collected automatically when you access the Site.
  • Location Information from Mobile Service Providers: In some cases, third-party providers or services may infer approximate location from their data.

If, in the future, we collect precise geolocation data, we will do so only with your explicit consent (e.g., through device settings). You may have the option to disable the collection of precise location data at any time through your device’s privacy settings.

Data We Collect from Third Parties

Parent and Affiliates. Except as prohibited by law, we may receive user data from affiliate partners, including our parent organization, OASE, or other affiliated entities. This data is collected and shared in accordance with applicable privacy laws and agreements between us and these affiliates. Examples of data we may receive include:

  • Order and Fulfillment Information: For products sold through affiliate sites, such as purchase details and shipping addresses, to facilitate order processing and customer support.
  • Product Registration Data: Information submitted via shared registration platforms or forms, such as product details and optional demographic data, when applicable.
  • Analytics and Performance Data: Aggregated information about user interactions with affiliate platforms to improve our products and services.

We use this data for internal business, operational, and marketing purposes, including enhancing customer experience, ensuring product functionality, and supporting marketing and sales efforts, including directly marketing to users who interact with our parent or affiliate partners.

Enhancement Data. We may receive data about you from other third parties, such as data aggregators, joint marketing partners, third party websites, service providers and other business partners. We may also supplement the data we collect with outside records from third parties, such as public databases, publicly available social media pages, and third parties who enhance the data we have about you, in order to provide you with information or services you have requested, to tailor content, to offer you opportunities to purchase products or services that we believe may be of interest to you, and for other purposes. The data collected and stored by third parties is subject solely to the third party’s privacy practices. 

 

2.     How We Use Data

We may use information that we collect, including personal data and Device ID/Interaction Information, as follows:

  • To Provide You the Site, such as to enable you to use the Site; create and manage your account information; process your purchases and fulfill orders; send order and account-related communications, such as receipts and confirmations; respond to your questions, complaints, or comments and ask for your feedback; process information you provide to us; provide customer service and support; and facilitate your participation in sweepstakes, contests, and other promotions.
  • To Personalize Your Experience, such as to identify your interests and preferences and tailor the content, recommendations, and advertising we display to you or others, on the Site and elsewhere, including as described in the section titled “Third Party Advertising and Analytics Third Parties and Similar Third Parties”. 
  • To Send Marketing Messages,
    • Send emails, text messages, push notifications, or other communications related to Omnitrades products and services, such as upcoming events, special offers, product launches, and subscription reminders.
    • Send notifications for cart abandonment, browse abandonment, in-stock updates, and subscription reminders.
  • For Administrative Purposes, such as to verify your identity, including that your email address is active and valid; contact you regarding your use of the Site, content, features, or products or other administrative matters, such as changes to our Privacy Policy, Terms of Service, or other policies.
  • For Internal Business Purposes, such as to provide and improve the Site and our products and services; facilitate your job application; detect and troubleshoot problems; analyze the effectiveness of our marketing efforts; analyze trends, statistics, and usage patterns; market research; conduct sales auditing; comply with legal requirements and our business policies and practices, such as our recordkeeping, backup, and document retention policies.
  • For Security, such as to investigate, detect, prevent, and protect against misuse of our systems, fraud, crime, or other illegal activities or activities that violate our policies or the law.
  • For Legal Purposes, including to resolve disputes; enforce our agreements and policies; comply with our contractual obligations; cooperate with government or other legal inquiries; fulfill regulatory reporting obligations; protect ours or others’ rights or interests, which may include sharing data with other companies, lawyers, courts, or other government entities.
  • In Connection with Business Transitions, such as when evaluating or engaging in a merger, acquisition, consolidation, bankruptcy, or other corporate transition affecting all or part of our assets, including during the course of due diligence.
  • For Other Purposes as Disclosed, such as at the time of collection or otherwise with your prior consent.

 

3.     Disclosure of Data to Third Parties 

We may share the data we have collected about you (including personal data) in the circumstances described below or elsewhere in this Privacy Policy, as disclosed at the time you provide data, or otherwise with your consent. 

OASE Brands.  OASE owns and operates several brands, including biOrb and Atlantic-OASE, as well as all brands under the GeoGlobal Partners subsidiary, including Omnitrades. Except as expressly prohibited by law, we may share customer data among these brands for business, operational, and limited marketing purposes.  You may exercise choices with respect to data Omnitrades collects as described in the section titled “Your Choices” below or via the instructions provided by the applicable OASE Brand. The data we collect is subject to this Privacy Policy. The data collected and stored by the applicable OASE Brand remains subject to the third party’s privacy practices, including any additional rights you may have.

Third Party Advertising and Analytics Partners.  As fully described in the section below titled “Third Party Advertising and Analytics Third Parties and Similar Third Parties”, we share (or allow third parties to collect) certain data, including about how you use the Site, to target advertising to you and others and assess the effectiveness of our advertising, and for similar purposes.  

Third Party Integrations/Other Third Parties to Whom You Agree or Direct Us to Share Your Data. We may share certain data when you interact with a third party that is integrated in our service, for example, we use Shopify as our third-party platform provider. We may also include content on the Site provided by third-party form and product registration vendors, third-party partners like retailers and other organizations, and other third-party websites.   

We may otherwise share your personal data when you consent or otherwise direct us to do so.  For example, if you engage with third party payment options or with another third-party social media application or other feature through which data is shared or if you consent to have your data shared in connection with a Promotion we run with a third party. 

Other Users of our Services. If you choose to leave a product review or participate in a product Q&A feature, we may make certain information about you available to other users of our Site. In such cases, we will share certain information you provide, including your first name, last initial, and country  with our users. 

Social Media and Other Third-Party Platforms. You may be able to use the Site to interact with social media or other third-party platforms, like Facebook, Instagram, YouTube, TikTok, Pinterest. When you interact with these third-party platforms through the Site, we will receive data about you from the third-party platform service and you will be choosing to share data about your interactions with Omnitrades with that social media service. 

In addition, the third-party platform service may set their own cookies and collect data about your use of the Site, including your IP address or other device identifiers, and which pages you visit on the Site. These third-party platforms may be able to collect certain data on your visits to the Site regardless of whether or not you affirmatively interact with the feature and whether or not you are logged into (or have) an account with the third-party platform. If you are logged out or do not have an account and visit a page with a social plug-in, your browser sends a more limited set of data. Like other sites, the third-party platform will receive data about the webpage you are visiting, the date and time of your visit, and other browser-related data. They may use that data to help them improve their products or for other purposes set forth in their privacy policy. We may also receive data about you if other users of social media give us access to their profiles and you are one of their connections or "friends."  

The data we collect is subject to this Privacy Policy. The data collected and stored by the third party remains subject to the third party’s privacy practices, including, without limitation, whether the third party continues to share data with us, the types of data shared, and your choices with regard to what is visible to others on that third-party website or service. The third party may allow you to remove the application or feature, in which case we will no longer collect data about you through the application or feature, but may retain the data previously collected. 

If you choose to post information to a third-party platform, that information may be public.

Third Parties Providing Services on Our Behalf. We may share personal data about you with third party vendors who perform services on our behalf, such as site and app development, website hosting, data analytics, product shipping, sending email or other communications, marketing, security and fraud prevention vendors and similar entities. 

Sweepstakes, Contests, Promotions. We may offer sweepstakes, contests, or other promotions (any, a "Promotion"), that may require registration. By participating in a Promotion, you are agreeing to the provisions, conditions, or official rules that govern the Promotion, which may require specific requirements of you (including, without limitation, and except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness, or other indicia of persona in advertising or marketing materials). If you choose to enter a Promotion, personal data may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, as required by law or permitted by the Promotion’s terms or official rules (such as on a winners list).  

Administrative and Legal Purposes. Omnitrades reserves the right to use or disclose any data as needed to satisfy any law, regulation or legal request; to protect the integrity of the Site; to fulfill your requests; to cooperate in any law enforcement investigation, an investigation on a public safety matter, or an investigation into claims of intellectual-property infringement; to protect and defend the legal rights or property of Omnitrades, our affiliates and shareholders, any Site or its users, or any other party; or, in an emergency, to protect the health and safety of our users or the general public. We may also use Device Identifiers to identify users, and may do so in cooperation with copyright owners, Internet service providers, wireless service providers, or law enforcement agencies, in our discretion. 

Business Transitions. In the event Omnitrades goes through a business transition, Omnitrades reserves the right to disclose and transfer all personal data related to the Site (including, without limitation, during the course of any due diligence process): (i) to a subsequent owner, co-owner or operator of the Site; or (ii) in connection with a corporate merger, consolidation, restructuring, bankruptcy, the sale of certain of Omnitrades ownership interests, assets, or both, or other company change. By providing your data, you understand and agree that we may transfer such data to the acquiring entity without your further consent, except where required by law.  

Non-Personal Data. Except as expressly prohibited by law, we may share non-personal data with third parties in our discretion, including aggregate user statistics, and hashed or otherwise de-identified or pseudonymized data (including email addresses), and/or our analyses derived from such data, including for targeted advertising purposes.   

 

4.     Third Party Advertising and Analytics Third Parties and Similar Third Parties   

We may use third party business partners, such as analytics companies, ad agencies, network advertisers, and others who provide us with data about the Site, users, and our advertisements, and who deliver ads to you on our behalf on the Site and elsewhere online. We and our third-party business partners collect certain data about your visits to and activity on the Site and other websites and services, including as described in “Social Media and Other Third Party Platforms”, and may use this data to target advertising to you and others and to assess the effectiveness of our advertising. We may also share (or permit third parties to collect) certain data, such as Device ID/Interaction Information, aggregated or de-identified, pseudonymized or hashed data (including email addresses), with these third parties for similar purposes. 

These third parties may set and access their own tracking technologies on your device (including cookies, web beacons or other technology) and may otherwise collect or have access to your personal data over time, including about your visits to the Site as well as other websites and online services, some of which may be personal information or personal data under various state laws. Companies that we share data with, including ad agencies and networks, may use the data, often in combination with their existing data, in order to present more relevant advertisements that may be of interest to you, and to help us and third parties to do the same.   

  • NAI/DAA Opt-Out.  Some of the companies we use may be members of the Network Advertising Initiative (“NAI”) or Digital Advertising Alliance (“DAA”). The NAI provides information regarding targeted advertising and the opt-out procedures of NAI members, including opt-out mechanisms for web browsers, mobile and other connected devices, and a tool to opt out from participating NAI members using your hashed email address for interest-based advertising. You may also want to visit the DAA's website, which provides information regarding targeted advertising and offers an opt-out for DAA-participating companies.
  • Mobile Device/AppChoices.  Mobile devices may contain settings that allow you to disable tracking advertising and/or analytics. In addition, the digital advertising industry has provided the ability for mobile users to register at AppChoices for their intent not to receive targeted advertising .
  • Google Analytics.  We use Google Analytics, which uses cookies and similar technologies to collect and analyze data about the use of the Site and report on activities and trends. This service may also collect data about the use of other websites, apps, and online services. You can learn about Google's practices, and opt out of them by downloading the Google Analytics opt-out browser add-on. 

Please note that opting out through these mechanisms does not opt you out of being served advertising, and that you will continue to receive generic ads while online. Your opt-out choices are browser and device specific; if you disable your cookies, upgrade your browser after opting out or if you use multiple different devices, please opt-out on each device and each browser separately.

 

5.     Your Choices 

Marketing Messages from Us.  We may provide you with the option to update your information or to opt out of marketing communications through the profile and/or notification preferences section of your account. In addition, you may opt-out of marketing communications as set forth below.  

  • Email. You may unsubscribe from marketing emails we send you through the opt-out mechanism included in each such email. Note, however, that we reserve the right to send you certain communications relating to your use of the Site, notices of changes to this Privacy Policy or other terms, or similar administrative and transactional messages.
  • Text Messages. If you sign up to receive SMS, MMS or RCS messages from Omnitrades, you may unsubscribe by replying “STOP” to the short code.
  • Push Notifications. We may send promotional and non-promotional push notifications or alerts to your mobile device, and may in some cases do so based on your device’s location or physical proximity to a beacon. You can elect to stop receiving those messages at any time by changing the notification settings on your mobile device.

Updating Your Information. You are responsible for maintaining the accuracy of the data you submit to us, such as your contact data. You may update the data you have provided to us by logging into the "Profile" setting or similar page with the third party account you use to interact with us. If you would like to request to update your information, you may do so by emailing us at [email protected]. Please include the phrase 'TotalPond-Privacy' in the subject line of your email to ensure proper routing. Omnitrades will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable. Note, however, that data may persist internally for administrative purposes and that residual data may remain on backup media or for other reasons.

 

6.     Security

Omnitrades uses commercially reasonable steps designed to secure your personal data; however no data transmission over the Internet, wireless transmission, or electronic storage of data can be guaranteed to be 100% secure. Omnitrades cannot ensure or warrant the security of any data we collect. You use the Site and provide us your data at your own risk. 

 

7.     Consent to Transfer

Omnitrades is a company in the US. Please be aware that the data we collect will be transferred to and processed in the United States and other countries. By using the Site, or providing us with any data, you fully understand and unambiguously consent to this transfer to, and processing, usage, sharing, and storage of your data in the United States and other jurisdictions, for which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.  As a result, this data may be subject to access requests from governments, courts, or law enforcement in the United States and other countries according to the laws in those jurisdictions.  Your data will also be disclosed to third parties as described in the Disclosure of Data to Third Parties section above.

 

8.     General Audience Site

The Site is general audience and does not target users younger than the age of 18. We do not knowingly collect personal data online from children younger than the age of 18. If you are a parent or guardian and think we have data about your child, please contact us at [email protected]. Please include the phrase 'TotalPond-Privacy' in the subject line of your email to ensure proper routing.

 

9.     Changes to This Privacy Policy

To the extent permitted by applicable law, we reserve the right to change or modify this Privacy Policy at our discretion at any time. We will notify you of material changes by posting the changed or modified Privacy Policy on our Site. We may also provide notice to you in other ways, such as through contact information you have provided. Any changes will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Site after the effective date of the revised Privacy Policy (or such other act as specified in the revised Privacy Policy) will, to the fullest extent permitted by applicable law, constitute your consent to those changes. However, we will provide notice and obtain your consent (opt-in or opt-out) if required by law. Note that you may need to consent to our new policies to continue using the Site. 

 

10.  How To Contact Us

You may contact us by calling us at 1-888-412-3467 or emailing [email protected]. Please include the phrase 'TotalPond-Privacy' in the subject line of your email to ensure proper routing.

 

11.  Notice to California Residents / “Shine the Light”

Omnitrades does not share personal information with third parties for their direct marketing purposes (as defined by California Civil Code Section 1798.83) unless we give you a choice (to opt in or opt-out) before sharing with those third parties. 

If you are a California consumer and you have questions about our practices with respect to sharing information with third parties for their direct marketing purposes and your ability to exercise choice, please send your request by email to [email protected]. You must put the statement “TotalPond Your California Privacy Rights” in the subject field of your email to ensure proper routing. You must include your name, street address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

 

12.  Notice to Nevada Residents

Omnitrades does not currently sell your covered information as those terms are defined under applicable Nevada law. You may still submit an opt-out request and we will honor that request as required by Nevada law if Omnitrades were to engage in such a sale in the future. If you are a Nevada resident and would like to opt-out of the sale of your covered information, please submit your request to [email protected]. Please include the phrase 'TotalPond-Privacy' in the subject line of your email to ensure proper routing. Your request must include your full name, street address, city, state, zip code, and an email address so that we can contact if needed regarding this request. If you previously provided a phone number, it will assist us in making sure we identify you as someone who wants to opt-out. You may also be required to take reasonable steps as we determine from time to time in order to verify your identity and/or the authenticity of the request. Omnitrades will respond to your request within sixty (60) days either confirming that your request has been processed or indicating that we need an additional thirty (30) days to complete the request.

 

13.  Notice to Canadian Residents

Quebec residents please also see the Notice to Quebec Residents below.

You may withdraw consent at any time (subject to legal or contractual restrictions and reasonable notice). Subject to certain limits set out in the applicable laws, Canadian residents also have the right to request access to the personal information that Omnitrades collects and to update or correct personal information if it is inaccurate. We may need to verify your identity before implementing your request.

Subject to applicable law, if you are a Canadian resident and would like to submit a request to access, correct, or update your personal information, or to withdraw consent to the processing of your personal data, you must submit your request to Doug Ward by sending an email to [email protected] or calling  1-561-598-6008. You may also use this contact to submit any requests for information on our privacy practices or to submit a complaint regarding our practices.

Your request or complaint must include your full name, street address, city, province, postal code, and an email address so that we are able to contact you if needed regarding this request.

We cannot properly process requests or complaints that do not come through the designated request mechanism or do not contain sufficient information to allow us to process your request. You may also be required to take reasonable steps as we determine from time to time in order to verify your identity and/or the authenticity of the request. Once your request is processed, absent exemptions, we will provide you with details regarding what personal information we have, how it is used, and with which third parties it is shared. 

 

14.  Notice to Quebec Residents

All Omnitrades personnel handling personal information will be subject to a duty of confidentiality and to ensure that all personal information is handled in accordance with standard security measures. By using the Service, you acknowledge and agree that your personal information will be transferred outside of Quebec.

We may use certain technologies that allow you to be identified or profiled. These technologies include those tracking technologies listed in Section 4 of this privacy policy for purposes of sending you targeted advertising.  You may email us at any time to opt-out of such use. We may use certain technologies that allow you to be located. Such as, when using our mobile app you may opt-in to the collection of your location in order to help you locate products near you. You may turn off the collection of precise location information at any time through the settings on your device.

We will only use your personal information for the purposes stated at the point of collection or as otherwise noted in this privacy policy.  Subject to applicable law, if you are a Quebec resident and would like to submit a request to be informed, access, erasure, rectification, data portability, or to withdraw or restrict processing, you must submit your request to [email protected] or by calling 1-561-598-6008. You may also use this contact to submit any requests for information on our privacy practices or to submit a complaint regarding our practices. Your request or complaint must include your full name, street address, city, province, postal code, and an email address so that we are able to contact you if needed regarding this request.

Doug Ward, President is in charge of the protection of personal information. You may contact Doug Ward by emailing [email protected] or calling 1-561-598-6008. 

You may submit a complaint to the Commmision d’accès à l’information du Québec (CAI) by visiting: https://www.cai.gouv.qc.ca/a-propos/nous-joindre/.

You and We confirm that it is our wish that this Privacy Policy, the Terms of Use, and all other related policies be drawn up in English.  Vous reconnaissez avoir exigé la rédaction en anglais du présent document ainsi que tous les documents qui s'y rattachent.